Features

All the tools you need

Forget about 10 different subscriptions. Dynex is a comprehensive marketing and CRM platform that includes all the tools for your hospitality venue – from reservation management to AI assistant.

Guest Acquisition

Acquire new guests through online channels and turn them into loyal regulars.

Landing Pages & Website Builder

Drag & drop editor, mobile-optimized templates, conversion-optimized elements. Promo pages, menu showcases, booking pages.

Online Table Reservation

24/7 booking system, automatic confirmations and reminders, table map, capacity management, waitlist, no-show tracking.

Lead Forms & Subscriptions

Custom form creation, popup and embeddable forms, automatic data collection to CRM, GDPR compliant consent management.

QR Code Menus & Links

Dynamic QR code generation, digital menu, subscription links, printable marketing materials.

SEO Optimization

Search-optimized pages, meta titles and descriptions, structured data, Google My Business integration, local SEO tools.

Blog Editor

Built-in blog module, AI-assisted content writing, scheduled publishing, categories and tags, RSS feed, SEO optimized articles.

Ad Management (Meta & Google)

Full Meta and Google integration. Automatic custom audience collection from guest database, remarketing lists, ad performance tracking.

Automated Pipeline Management

Pipeline view: see at a glance where each guest is in the sales process. Drag & drop movement, automatic status updates, conversion funnel tracking.

AI Assistant

Artificial intelligence that helps with content creation, guest communication and automation.

AI Chatbot (Webchat, FB, Insta, WhatsApp)

24/7 available AI assistant on website, Facebook Messenger, Instagram and WhatsApp. Answers guest questions, helps with bookings.

AI Comment & Message Responses

Automatic response suggestions for Facebook and Instagram comments, messages. You just approve or edit.

AI Review Responses

AI generated responses to Google and Facebook reviews. Personalized, professional responses for negative and positive reviews.

AI Post & Blog Writer

Generate social media posts and blog articles with AI. Customizable tone and style, hashtags automatically.

AI Image Generator

Generate marketing images with artificial intelligence. Custom graphics for posts, ads, landing pages.

AI Landing Page Builder

AI generates landing page structure and copy. Tell it what you want, and AI builds it.

AI Email Assistant

Write and edit email copy with AI. Subject line suggestions, text rewriting, A/B version generation.

AI Website Text Replacement

Rewrite and improve website text with AI. Headlines, descriptions, CTA button optimization.

AI Knowledge Base Assistant

AI assistant in the knowledge base that helps find answers, guides and best practices.

AI Workflow Integration

Embed AI into automations. Email interpretation, segmentation, and intelligent automatic action execution.

CRM + Guest Database

Know your guests and build long-term relationships with them.

Guest Profiles

Complete guest profiles with booking history, favorite dishes, birthdays, allergies and custom notes.

Guest Segmentation

Group guests by behavior, spending, visit frequency. Targeted campaigns for different segments.

Labels & Tags

Assign custom labels to guests (VIP, regular, influencer, etc.), automatic tagging based on behavior.

Communication History

Complete communication history in one place: emails, SMS, chat messages, bookings, purchases on timeline.

Social Planner

Manage your social media presence in one place, schedule and publish automatically.

Post Scheduling

Schedule posts to Facebook, Instagram, TikTok, LinkedIn and Google Business channels. Timed publishing.

Content Calendar

Visual calendar view of all scheduled posts. Drag & drop rescheduling, monthly/weekly view.

Multi-platform Publishing

One post, multiple platforms. Automatic format optimization per platform, preview for each channel.

Social Media Analytics

Follower growth, engagement rate, best performing posts, optimal posting times.

Review Growth

Build your reputation and get more positive reviews automatically.

Automatic Review Request

Automatic email/SMS to satisfied guests requesting Google and Facebook reviews.

Review Dashboard

All platform reviews in one place: Google, Facebook, TripAdvisor. Average rating, trend tracking.

Response Management

Quick review responses directly from the dashboard. AI-generated response suggestions for negative reviews.

Automatic AI Responses

Automatic, scheduled AI responses for missed reviews. Never miss responding to a review.

Staff Ratings & Competition

Guests can rate service staff by name. Leaderboards, monthly competitions, motivational rewards for best servers.

Multiplatform Support

Unified management of Google, Facebook, TripAdvisor, Yelp and other review platforms. Respond everywhere from one interface.

Marketing Communication

Communicate with your guests via email, SMS and chat.

Email Marketing

Newsletters, campaigns, templates. Drag & drop email editor, A/B testing, open and click statistics.

SMS Marketing

SMS campaigns, reminders, promotions. High open rates, instant reach, personalized messages.

* SMS and phone numbers have separate pricing.

Unified Inbox (Chat)

Facebook Messenger, Instagram DM, WhatsApp, webchat - all messages in one place. Quick responses, templates.

Two-way Communication

Guests can reply to emails and SMS. All replies recorded in CRM, complete communication history.

Marketing Automations

Automate guest relations and save hours every week.

Workflow Builder

Visual automation builder with triggers and actions. If/then logic, timers, branches.

Birthday Campaigns

Automatic birthday greetings and special offers sent to guests.

Win-back Campaigns

Automatic messages to guests who haven't visited in a while. "We miss you!" campaigns with discounts.

Booking Reminders

Automatic reminder email/SMS 24 hours and 1 hour before booking. No-show reduction.

Online Sales

Accept online payments and sell products and services.

Stripe Payment

Online card payments via Stripe. Secure transactions, deposit handling, refunds.

Invoice Integration

Automatic invoice generation. Tax compliant, e-invoice sending to guests.

Products & Services

Sell gift vouchers, event tickets, subscriptions online. Product catalog management.

Online Delivery Platform

Online ordering platform for delivery. Menu, cart, payment, delivery zones and time slots management.

Reports & Analytics

Measure, analyze and make data-driven decisions.

Real-time Dashboard

Key metrics in one place: guest count, bookings, revenue, campaign performance. Customizable widgets.

Campaign Reports

Email open rates, clicks, conversions. A/B test results, best performing campaigns.

Custom Reports

Create custom reports on demand. Choose metrics, time period, filters and save as template.

Automated Periodic Analytics

Weekly/monthly automatic report delivery via email. Customizable content and recipients, PDF export.

Mobile App

Manage your business from anywhere, anytime.

iOS & Android App

Native mobile app for iPhone and Android. Full functionality on mobile too.

Push Notifications

Instant notifications for new bookings, messages, reviews. Never miss anything.

Mobile Chat & Responses

Reply to guests on the go. Unified inbox on mobile, quick response templates.

Booking Tracking

View and manage bookings on mobile. Real-time calendar view, modifications and confirmations on the go.

Loyalty Program

Reward your returning guests and increase loyalty.

Points Collection System

Configurable point rules (e.g., every 10 EUR = 1 point). Guests can track their points.

Rewards & Discounts

Automatic reward delivery when points reached. Free dessert, discount, VIP experiences.

VIP Tiers

Bronze, Silver, Gold VIP tiers. Higher tiers get better discounts and exclusive offers.

Motivational Emails

Automatic motivational emails for spending and visits. "We miss you" campaigns, personalized offers for inactive guests.

Training & Team Management

Train your team, manage communication and motivate staff on one platform.

Company Portal

Branded internal platform for the team. Documents, news, important information in one place. Internal knowledge base and communication hub.

Training Platform & Courses

Online training materials, video courses, lessons and modules. New employee onboarding, product knowledge, customer service protocols.

Quizzes & Tests

Knowledge assessment quizzes, automatic scoring. Requirements and minimum thresholds for courses.

Certificate Issuance

Automatic certificate generation upon course completion. Customizable templates, custom design, PDF download and email sending.

Private Communication

Internal messaging, group chat, announcements. Only the specific team or unit members see the content.

Multi-location & Team Management

Unified management of multiple restaurants, multiple teams. Location-based permissions, central and local administration.

Event Planner

Schedule internal events, meetings, trainings. Reminders, participant management, RSVP function, calendar sync.

Engagement & Rewards

Gamification to motivate staff. Points collection, badges, leaderboards, monthly competitions and rewards for top performers.

Try it free for 14 days

No lengthy setup required. Sign up in 5 minutes and start using all features immediately.

14-day free trial English support