Dynex Kft.
Registered Office: 1038 Budapest, Hosok tere 37, Hungary
Company Registration Number: 01-09-439155
Tax Number: 32722510-2-43
Email: [email protected]
Dynex is a cloud-based software platform for hospitality businesses. The platform helps with guest communication, online presence management, marketing automation, and digitalization of business processes.
Dynex is a software tool. It is not a marketing agency, not a consultant, and does not guarantee revenue, bookings, or guest numbers.
Dynex is available exclusively for businesses (Ltd., partnerships, sole proprietors, etc.). The service is not intended for consumers.
By using Dynex, the Client accepts these Terms of Service, the Data Processing Agreement (DPA), and the Billing and Usage Policy.
The contract is formed when the Client:
This creates a legally binding contract between Dynex and the Client.
The Client is entitled to a 14-day free and no-obligation trial period. During this time:
If the Client does not cancel before the end of the trial period, the subscription automatically becomes paid.
After the trial period expires, the subscription is established for a minimum of 6 months. This means:
After 6 months, the subscription becomes indefinite and can be terminated with 30 days notice.
Dynex pricing consists of two parts:
This provides access to the Dynex platform.
The following features are available for an additional monthly fee:
Charged based on the Client's actual usage:
Current prices can be viewed in the Dynex system.
In case of non-payment, Dynex is entitled to:
The service will resume after the debt is settled. In case of persistent non-payment, Dynex may collect the debt through legal means.
Dynex contains AI-based features. The Client acknowledges that content generated by AI is automated and may contain errors. The Client is responsible for messages and content sent by AI.
Dynex's operation also depends on external technology providers (e.g., Stripe, OpenAI, Meta, Google). Dynex has no full control over their operation and availability.
Dynex is not liable for any indirect, business, lost profit, revenue loss, data loss, or reputational damage.
Dynex's total liability - on any legal basis - is limited to the subscription fee paid by the Client in the month preceding the damage.
Dynex stores and processes the Client's data to the extent necessary for operating the system. Dynex performs regular technical backups, however:
Upon termination of the contract, the Client is entitled to export their data in the format provided by the system. After termination, Dynex retains the data for the period prescribed by law, then deletes it.
Dynex is entitled to modify, develop, or replace the platform's features, modules, integrations, and technical solutions from time to time. Dynex is not obligated to maintain all previous features in unchanged form, provided the fundamental purpose of the service does not cease.
Dynex aims for high availability, however, maintenance, updates, and external provider failures may cause temporary outages.
Such outages do not constitute breach of contract.
The Client is obligated to use Dynex lawfully and for its intended purpose. The following are specifically prohibited:
Dynex is entitled to suspend or terminate the account in such cases.
The contract may be terminated:
Termination does not affect payment obligations already due.
Dynex is entitled to transfer the contract or the operation of the service to another company (e.g., within a corporate group or in case of investment). The Client may only transfer the contract with Dynex's written permission.
Dynex is not liable for events beyond its control (e.g., internet outage, failures of OpenAI, Stripe, Meta, Google, war, changes in legislation).
Do you have questions about the Terms of Service? Write to us: [email protected]